Flooring Xtra Thorndon
Flooring Xtra Thorndon · Carpet Layers · Wellington, Wellington
About
Experienced carpet layer flooring installer serving Wellington and the wider Wellington region. 19 years of experience providing quality carpet layers services. Licensed, insured, and committed to delivering outstanding results.
3.9
Rating
5
Reviews
Specialties
Reviews (5)
“I have worked with James on a few projects now, both for clients and for myself. He is always willing to take the time to explain the benefits of each product and how they compare which is key when choosing suitable flooring. Highly recommend James. We also popped into the showroom the other day and spoke to Andy who was very lovely and again - very helpful when it came to product information. We love Flooring Xtra!”
— Studio Reno
“We recently used Flooring Xtra Thorndon to re carpet our townhouse. We were very happy with their service and engagement. Fay and James were very helpful, and the Mason the carpet layer was excellent. We highly recommend them and would be happy to be a return customer.”
— Bridgette van den Broek
“Can't say it's been a good experience. The first time we walked in, we stood for 20 minutes while they helped other customers, which is fine of course, but no one acknowledged us, no one said "Hey! Welcome! I'll help you as soon as I've helped these people", instead we were just ignored. That should have been a sign of things to come. On our installation day, we were told it would be delayed by two days, due to illness. That's unfortunate, but given we had no beds in the house due to the furniture removal for the installation, this was not an option for us unless they paid for a hotel. They did end up installing on the day, which we really appreciated. This is why it's 2 stars instead of 1. However, due to the rush, there's an area of the carpet that has pulled up. They told me they would get someone to fix it, but now weeks have gone by and they respond once, then don't respond, then respond once, then don't respond. Will this be fixed? Who knows! I'm hoping this review gets them to respond to me and actually schedule it in.”
— Karah Sutton
“Took care with the inspection for quote and with investigating plus discussion on options. Well organised with fitting in around other renovation work (it was complicated with plumbing etc.). Work was done to plan and love the quality. Could not be happier.”
— marie henderson
“We found the process from arranging a quote to having carpet installed easy all the people we spoke to were friendly and helpful. Would recommend.”
— Ange Chaney